SHIPPING.

FOR NON-UK COUNTRIES - The Prices below do not include tax where appropriate

Collection

Non-Alcohol items may be collected any time during our open hours.

Most gifts and outdoor clothing with a total value less than £75.00 will be shipped via Royal Mail, We aim to deliver within 3-5 working days of your order being placed.

Zone 1: Standard UK
Order Value £ 0.00 - 75.00 £ 75.00+
Price £4.50 FREE POSTAGE
Zone 1: 48HR (working day) Deliveries
48hour (working day service - Monday-Friday collections and deliveries only) Order before 1pm for this service to be dispatched on a 48 hour service. Ordering after 1pm it will dispatch the following working day.
Zone 4: Channel Islands
Number of Items 1-2 3+
Price £10.99 £21.98
HEAVY ITEMS MAY BE CHARGED MORE, ie: EDGE SCULPTURES
Our team may contact you confirming any additional costs
Zone 5: Republic of Ireland
Zone 6: Belgium, Luxembourg, Netherlands (Sorry we cannot currently send to EU countries)
Zone 7: Denmark, France, Germany, Monaco (Sorry we cannot currently send to EU countries)
Zone 8: Italy & Spain (Sorry we cannot currently send to EU countries)
Zone 8a: Greece, Portugal & Cyprus (Sorry we cannot currently send to EU countries)
Zone 9: Austria, Czech Republic, Finland, Hungary, Lithuania, Poland, Slovakia, Slovenia. (Sorry we cannot currently send to EU countries)
Zone 9: Sweden (Sorry we cannot currently send to EU countries).
Zone 9a: Estonia, Latvia, Malta. (Sorry we cannot currently send to EU countries)
Zone 9b: Gibraltar, Norway, San Marino, Switzerland & Andorra. Albania, Belarus, Bulgaria, Croatia, Iceland, Macedonia the Former Yugoslav Republic of, Moldova Republic of, Montenegro, Serbia Armenia, Bosnia and Herzegovina, Cape Verde, Faroe Islands, Georgia, Greenland, Liechtenstein, Turkey, Romania.
Non Alcohol Items 1-2 3+
Price £26.50 £48.00
HEAVY ITEMS MAY BE CHARGED MORE, ie: EDGE SCULPTURES
Our team may contact you confirming any additional costs
Switzerland 1-5 items 6+
Price £16.50 £48.00
HEAVY ITEMS MAY BE CHARGED MORE, ie: EDGE SCULPTURES
Our team may contact you confirming any additional costs
Zone 10: Canada.
Number of Items 1-2 3+
Price £34.00 £50.00
HEAVY ITEMS MAY BE CHARGED MORE, ie: EDGE SCULPTURES
Our team may contact you confirming any additional costs
Zone 10a: USA. (updated shipping US States as of 15th April 2018)

We do not ship to PO Boxes.
Number of Items 1-2 3+
Price £25.00 £50.00
HEAVY ITEMS MAY BE CHARGED MORE, ie: EDGE SCULPTURES
Our team may contact you confirming any additional costs
Zone 11: Australia, Hong Kong, Indonesia, Japan, Korea, Republic of, Malaysia, New Zealand, Philippines, Singapore, Taiwan, Thailand.
Number of Items 1-2 3+
Price £25.00 £50.00
HEAVY ITEMS MAY BE CHARGED MORE, ie: EDGE SCULPTURES
Our team may contact you confirming any additional costs
Zone 12: India, Israel, South Africa, United Arab Emirates (may be customs problems upon arrival in destination country)
Number of Items 1-2 3+
Price £25.00 £50.00
HEAVY ITEMS MAY BE CHARGED MORE, ie: EDGE SCULPTURES
Our team may contact you confirming any additional costs
Zone 12a: Barbados, Mexico, Qatar.
Number of Items 1-2 3+
Price £25.00 £50.00
HEAVY ITEMS MAY BE CHARGED MORE, ie: EDGE SCULPTURES
Our team may contact you confirming any additional costs
Delivery Timescales

For Zones 3 to 5 we endeavour to deliver 5 - 6 working days of your order being placed unless alternative delays are stated in the product description; and subject to goods being in stock.

For Zones 6 to 8 we endeavour to deliver 6 - 10 working days of your order being placed unless alternative delays are stated in the product description; and subject to goods being in stock.

For Zone 9 we endeavour to deliver 6 - 10 working days of your order being placed unless alternative delays are stated in the product description; and subject to goods being in stock.

ZONE USA - We do not ship to PO Boxes or MILITARY bases - your order WILL be cancelled.

ZONE USA - We do not ship to Alabama, Arkansas, Kentucky, Mississippi, New Hampshire (hope to be back delivering soon), Pennsylvania and Utah due to local transportation laws. Your order WILL be cancelled.

ZONE USA - Delivery time is approximately 5-10 days
Duty is paid on your order.

ZONE USA - SHIPMENTS REQUIRE AN ADULT SIGNATURE.
DELIVERY WILL BE ATTEMPTED 3 TIMES - YOU MUST MAKE ALL EFFORTS TO RECEIVE THE PARCEL.
IF WE HAVE TO ARRANGE A RE-DELIVERY - A FURTHER POSTAGE CHARGE WILL OCCUR.

ZONE USA - PLEASE NOTE - THERE IS NO COVER ON DAMAGE - PLEASE USE YOUR OWN INSURANCE ONCE ITEMS LEAVE OUR PREMISES WE DO NOT ACCEPT ANY LIABILITY. UNFORTUNATELY WE ARE UNABLE TO SHIP TO CHINA AT THE PRESENT TIME

For Zone 11 we endeavour to deliver 7-21 working days of your order being placed unless alternative delays are stated in the product description; and subject to goods being in stock.

Customs Information

INTERNATIONAL CUSTOMS & DAMAGE COVER

Any charges for customs clearance MUST be paid by you the customer, we have no control whatsoever over these charges and do not know if they will be charged or not.
If you are ordering for delivery within BRAZIL, USA, CANADA OR RUSSIA, please be aware that Customs may destroy the package.
The Green Welly Stop cannot be held responsible and as a result no refund will be given.
If your order is returned to us by any customs or any authorities, then we will refund the value of the items - SHIPPING CANNOT BE REFUNDED.
If your order is returned to us damaged we will take images of the damaged parcel ready for your own insurers.
PLEASE NOTE - This is not just limited to the countries noted above, and information is still valid if customs or other regulatory body seizes the consignment.

The order you place maybe liable for local sales taxes and duties upon arrival in the destination country. ANY additional charges are entirely the responsibility of the addressee/recipient.
For further information - we recommend that you contact your local customs/government office for further information.
We will dispatch to your country at THE CUSTOMER'S RISK, and we cannot guarantee delivery.
It is the customers responsibility to ensure that any product that is purchased from us is insured against accidental damage / breakage during shipment.

Customs may impound/sieze or open for inspection and as a result will delay their delivery to you.

Please be aware that Customs may destroy the package. The Green Welly Stop cannot be held responsible and as a result no refund will be given.
If your order is returned to us by any customs or any authorities, then we will refund the value of the items - SHIPPING CANNOT BE REFUNDED.
If your order is returned to us damaged we will take images of the damaged parcel ready for your own insurers.
PLEASE NOTE - This information is not limited to the countries noted above, and information is still valid if customs or other regulatory body seizes the consignment.

Our whiskies are subject to VAT (Value added tax), within the EU this should not be an issue.
Any charges for customs clearance MUST be paid by you the customer, we have no control whatsoever over these charges and do not know if they will be charged or not.


UNDELIVERED ITEMS

On occasion we get items / orders returned to us.
Royal Mail/PARCELFORCE will often leave a card if you haven't been available, however we understand that in some cases this doesn't happen.
PLEASE check with us if you haven't received your order within 7 days (or check 'Your Account' area for tracking information).
If your item has been sent - PLEASE CHECK WITH YOUR LOCAL POST OFFICE / DEPOT.
If your item has been sent - PLEASE CHECK YOUR ACCOUNT - You can find your tracking number when clicking through to Parcelforce/Royal Mail website, please contact Parcelforce to search for your parcel: 0844 800 4466
If your item / order is returned to us - there will be a further delivery charge.
If you do not wish to pay this - then the cost of the original goods will be refunded - the original postage cost is not refundable in this case.

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